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	<title>Pastel Blog &#187; customer care</title>
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	<link>http://www.pastelblog.ro</link>
	<description>Pastel este agenţie românească de comunicare, specializată în crearea de experienţe de brand, fiind de altfel şi singura agenţie românească poziţionată pe această zonă de comunicare.</description>
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		<title>User Care</title>
		<link>http://www.pastelblog.ro/2009/01/14/user-care/</link>
		<comments>http://www.pastelblog.ro/2009/01/14/user-care/#comments</comments>
		<pubDate>Wed, 14 Jan 2009 12:40:37 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[We like]]></category>
		<category><![CDATA[customer care]]></category>
		<category><![CDATA[gmail]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[user care]]></category>

		<guid isPermaLink="false">http://pastelage.pastelblog.ro/?p=383</guid>
		<description><![CDATA[Ca uneori customer care-ul poate lua forme nebanuite ne-a zis si Ioana, intr-un post anterior. Am dat si eu  peste o stire despre ceea ce eu consider un caz mai aparte de &#8230; user care.
Vi s-a intamplat vreodata sa dati tarcoale butonului de send de la mail, intrebandu-va daca e bine sa-l apasati sau [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">Ca uneori customer care-ul poate lua forme nebanuite ne-a zis si Ioana, intr-un <a href="http://pastelage.pastelblog.ro/2008/12/01/customer-care/">post anterior</a>. Am dat si eu  peste o stire despre ceea ce eu consider un caz mai aparte de &#8230; <em>user care</em>.</p>
<p style="text-align: left;">Vi s-a intamplat vreodata sa dati tarcoale butonului de send de la mail, intrebandu-va daca e bine sa-l apasati sau nu? Si dupa ce ati dat totusi send sa va rugati ca respectivul mail sa fi ajuns, printr-o minune in Bulk, fara sa mai fie citit in veci de destinatar?</p>
<p style="text-align: left;">Daca da, aflati ca cei de la Google s-au gandit sa-i ajute cumva pe utilizatorii de gmail sa-si dea seama de&#8230; oportunitatea unui mail. Adica: inainte sa dam send <em>for good</em>, vom avea optiunea sa rezolvam o problema de matematica. Si cat rezolvam problema sau macar incercam, ne hotaram daca mai trimitem pana la urma respectivul mail.</p>
<p style="text-align: left;">Asa ca, a<em>ll you hesitating e-mail-ers out there, someone is thinking of you </em> <img src='http://www.pastelblog.ro/wp-includes/images/smilies/icon_razz.gif' alt=':P' class='wp-smiley' /> </p>
<p style="text-align: center;"><a href="http://pastelage.pastelblog.ro/wp-content/uploads/2009/01/think-twice-thumb1776607.jpg"><img class="size-medium wp-image-393 aligncenter" title="think-twice-thumb1776607" src="http://pastelage.pastelblog.ro/wp-content/uploads/2009/01/think-twice-thumb1776607.jpg" alt="" width="300" height="203" /></a></p>
<p style="text-align: left;">Sursa foto: <a href="http://www.dreamstime.com/">www.dreamstime.com</a></p>

	Tags: <a href="http://www.pastelblog.ro/tag/customer-care/" title="customer care" rel="tag">customer care</a>, <a href="http://www.pastelblog.ro/tag/gmail/" title="gmail" rel="tag">gmail</a>, <a href="http://www.pastelblog.ro/tag/google/" title="google" rel="tag">google</a>, <a href="http://www.pastelblog.ro/tag/user-care/" title="user care" rel="tag">user care</a>, <a href="http://www.pastelblog.ro/category/we-like/" title="We like" rel="tag">We like</a><br />
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		<title>Customer care</title>
		<link>http://www.pastelblog.ro/2008/12/01/customer-care/</link>
		<comments>http://www.pastelblog.ro/2008/12/01/customer-care/#comments</comments>
		<pubDate>Mon, 01 Dec 2008 19:17:32 +0000</pubDate>
		<dc:creator>ioana</dc:creator>
				<category><![CDATA[We experience]]></category>
		<category><![CDATA[customer care]]></category>
		<category><![CDATA[echipa]]></category>
		<category><![CDATA[experienta]]></category>

		<guid isPermaLink="false">http://pastelage.pastelblog.ro/?p=78</guid>
		<description><![CDATA[Culmea atentiei fata de clienti&#8230;  Mi-a placut la nebunie Viena, cu toate ca am fost racita cobza si am stat mai mult in camera de hotel. Si, cand in sfarsit am plecat, tanti de la curatenie mi-a aerisit frumos camera, a schimbat asternuturile, a ordonat aproape alfabetic cutiile cu medicamente si&#8230; mi-a asezat pinguinul [...]]]></description>
			<content:encoded><![CDATA[<p>Culmea atentiei fata de clienti&#8230;  Mi-a placut la nebunie Viena, cu toate ca am fost racita cobza si am stat mai mult in camera de hotel. Si, cand in sfarsit am plecat, tanti de la curatenie mi-a aerisit frumos camera, a schimbat asternuturile, a ordonat aproape alfabetic cutiile cu medicamente si&#8230; mi-a asezat pinguinul in pat si l-a invelit frumos! Exceptional! Vizitati Viena!</p>

<a href='http://www.pastelblog.ro/2008/12/01/customer-care/img_0248/' title='customer care la viena'><img width="150" height="150" src="http://www.pastelblog.ro/wp-content/uploads/img_0248-150x150.jpg" class="attachment-thumbnail" alt="" title="customer care la viena" /></a>
<a href='http://www.pastelblog.ro/2008/12/01/customer-care/img_0251/' title='Customer care'><img width="150" height="150" src="http://www.pastelblog.ro/wp-content/uploads/img_0251-150x150.jpg" class="attachment-thumbnail" alt="" title="Customer care" /></a>


	Tags: <a href="http://www.pastelblog.ro/tag/customer-care/" title="customer care" rel="tag">customer care</a>, <a href="http://www.pastelblog.ro/tag/echipa/" title="echipa" rel="tag">echipa</a>, <a href="http://www.pastelblog.ro/tag/experienta/" title="experienta" rel="tag">experienta</a>, <a href="http://www.pastelblog.ro/category/we-experience/" title="We experience" rel="tag">We experience</a><br />
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